• Announcements

    • Colorfulstan

      Windows XP\ Vista support dropped   11/19/2016

      It's been a while but I think some people (especially first time visitor's) don't know yet
    • ChriSKate

      Think you tried everything?! - Check out the Overwolf knowledge-base!   02/25/2017

      Dear gamers, how about some DIY? -   http://support.overwolf.com/ The knowledge-base for all your Overwolf related troubleshooting, faq, bugs, known issues and much more!
      Just start typing anything related to your issue (for example, 'fps' or 'heartharena') and discover new ways to work things out.
    • Raif

      Code of Conduct - Rules you should read   02/25/2017

      In General
      Be respectful! There's another person on the other end of that conversation! The forums are a place to discuss anything related to Overwolf and beyond but want this to be a place where people feel comfortable to participate and have fun! Keep it on topic, keep it constructive - Threads should be constructive and have a clear topic. Replies to that topic should be relevant. Bumping a thread without adding relevant information is not considered constructive. Bumping a thread from a long time ago is also not constructive (Overwolf updates every 2 weeks, things change). Attacks or Accusations are not acceptable - Attacking another person is unacceptable, the circumstances are irrelevant, just don't do it. Read the topic - Know what people are talking about in the thread. Stick to the given topic and don't derail it. Search - We have a great search function, use it before you post a new thread as it's possible someone has asked your question before and there's info on it. Don't see something about your question or topic after searching? Post it! (keep in mind that bumping threads from a long time ago is not recommended, post your own). Don't post about locked or deleted topics; they were deleted for a reason. No petitions, demands or "When will.." We have places for asking for games, features and we will tell you when something is coming. We don't give dates for a reason. Don't try getting around the swear filter, it's not cute or funny. This is not a place to break NDA's, talk about something illegal or break any law from any country. We will contact the necessary parties involved and you will be pursued to the extent of the law. No spam. You will be banned and your post deleted. Please write in English. This is an international forum and we'd like everyone to be able to participate.
      Bad Behavior Insults, racial slurs, profanity, vulgarity. Trolling - You know who you are, and we will find you. Nudity, porn or anything obscene. Flaming - We don't have a trained fireman on staff, so don't do it. No advertising - No one wants to buy that shirt off of you, or that WoW gold. No insulting any religion (fake, real, or imagined), sexual orientation, gender or culture. No talking about drugs or performing illegal activities. Impersonation - Don't do it, people find out and you end up looking stupid.
      What will we do if you break a rule? Warnings - You get only one. Thread/Post deletion - We delete your thread/post from the forums. Suspension - Temporary forum ban. Account termination - Permanent forum ban. Legal action or report violations to the appropriate legal authorities.

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  3. I'm glad to hear the issue was solved, I'd appreciate it if you share the solution with me
  4. There's no process named Overwolf active nor with a name close to it. The program is currently uninstalled, I have gone to the Control Panel scrolled to Overwolf and had it uninstalled. Overwolf is not on the autostart tab in task manager either and it's not in the "Services" tab either. Although it is on the "Information" tab but when I try to close it from there, it only says "Access denied" Problem has been solved...
  5. Please press ctrl+shift+esc to open your task manager, if you see any process by Overwolf running, end it and then try to delete this folder again.
  6. I appreciate the that you made a new thread regarding my issue! I used the old thread since it fit the issues i experienced. I do not have multiple profiles on my computer and restarting the computer seemed to do nothing. Since I still can't delete this folder, (C:\Program Files (x86)\Overwolf) or anything in it, to completely reinstall the program and I can't start the program because it claims that the program is already running on a different profile. I will gladly provide with any information necessary to solve the problem quicker.
  7. Hey @luciferlucado, Thank you for reaching out to us, Unfortunately, your PC specs do not meet the minimum requirements of the Overwolf recording apps. You can read more about the minimum requirements here.
  8. Hey @Gust123, Thank you for reaching out to us, Please attach your Overwolf logs so I can check it out for you Instructions here
  9. Hey @ctfwaffle, Please refrain from bumping old threads and make your own new thread. Overwolf is updating every 2 weeks or so, so any issues from 2 years ago are irrelevant and usually so are the solutions which were offered here. I split your message from that thread and made it a new topic. As for the issue you're experiencing, this looks like there is more than one account on your PC and Overwolf is maybe still running on a different account. If this is not the case, can you please restart your PC and try again?
  10. Last week
  11. I just got this exact same problem although I can't completely uninstall Overwolf, deleting this folder "C:\Program Files (x86)\Overwolf". "The action can not be completed because the folder or file in it is open in another application Close the folder or file and try again. "
  12. Everytime I try to stream I get that error. I don't know if I meet the requirements or not. I was hoping someone can help me. Not sure if the forum is still active DirextX log below. DxDiag.txt
  13. Ah, I think I answered my own question. I assumed it was part of the application and was built in. Appears I may need to download the replay hud and game capture app...
  14. I am having a similar issue, however, I simply want to change the video capture to a different key stroke. Right now I have managed to get it to set to "unassigned" but when you click on that, it takes you to hotkeys, and there is no option for video capture. Simple task, but, doesn't seem like it can be done?
  15. Hey guys, i'm brazilian so sorry for my bad english (i really trying to learn english) My problem is: When i start the Crossfire AL, the app don't appear in the game. I can't use any hotkeys (nor the most important ctrl + tab) I would like to know how I can solve this problem. Thank you very much in advance. Ps:I already tried to solve using win + r (% localappdata% / Overwolf) and replace the new file but it did not solve Ps2: My teamspeak is open http://imgur.com/a/WU1AI
  16. I'm sorry if i'm not allowed to ask such questions, but what happend to this app? I found it really useful, and now that i got "back" into overwolf (i have a REALLY slow pc, gt-640 and didn't want lots of apps running). And looked through the apps and saw that this app is removed, what happend to it?
  17. Ok I added you on skype
  18. twitch

    Thank for your reply @Samaliel, I checked your dxdiag info log and unfortunately, your PC specs do not meet the Overwolf recording / streaming minimum requirements. Please check out this article on our knowledge base to read about the minimum requirements.
  19. We want to try debugging your issue via Teamviewer (You can download it here), can we try and remote desktop your computer together? Look me up on skype: LEOkonami
  20. twitch

    Hello, Thanks for your reply. Here is the DxDiag log. DxDiag.txt
  21. Hey @Doyle, Sorry for not getting to you sooner Hope everything's good now. Please don't hesitate to contact us if you need any assistance with Overwolf!
  22. Hey @Empoy, Thank you for reaching out to us, Please try out this guide on our knowledge base.
  23. twitch

    Hey @Samaliel, Thank you for reaching out to us, To understand the problem better, I would like to have a look at your DxDiag info log. You can extract this info by doing the following: Press the Windows key + R Type "dxdiag" and click on OK. A "DirectX Diagnostic Tool" window should pop up. In the new window choose "Save all information". After you've saved the file, please attach it to your reply here. Gif video guide: https://gfycat.com/SparseBogusIraniangroundjay
  24. I did it I got the right version of Overwolf General GameEvents Provider and of Rocket League Tracker it still don't work, and I don't understand why Log.zip
  25. Hey guys, I can see that the plugin somehow isn't updating correctly, please follow these steps in order to manually get the fix: Right-click the Overwolf tray icon and click on 'support'. Click on 'Development options', a browser window will pop. Check the box for 'Show built-in packages'. Click on 'Update extensions now' (top right corner). Look on the list for an extension called: "Overwolf General GameEvents Provider". Make sure that the version number next to this extension is now "0.78.20".
  26. It didn't worked for me :/ I did like AntiPattern, I uninstalled overwolf etc He are my logs: Log.zip
  27. Yes, I can see in your logs that you didn't receive the right plugin version, please contact me via skype\PM this way I can make sure you have the right event plugin!
  28. some things are taken from logs, others are mentioned here: You can check out the (JS part of the) code from it when opening Support -> Development tools, checking "show built-in apps" and check out the files in the install directory of the Game Events Provider to get an idea of the internals
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