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    • Colorfulstan

      Windows XP\ Vista support dropped   11/19/2016

      It's been a while but I think some people (especially first time visitor's) don't know yet
    • Raif

      Code of Conduct - Rules you should read   02/25/2017

      In General
      Be respectful! There's another person on the other end of that conversation! The forums are a place to discuss anything related to Overwolf and beyond but want this to be a place where people feel comfortable to participate and have fun! Keep it on topic, keep it constructive - Threads should be constructive and have a clear topic. Replies to that topic should be relevant. Bumping a thread without adding relevant information is not considered constructive. Bumping a thread from a long time ago is also not constructive (Overwolf updates every 2 weeks, things change). Attacks or Accusations are not acceptable - Attacking another person is unacceptable, the circumstances are irrelevant, just don't do it. Read the topic - Know what people are talking about in the thread. Stick to the given topic and don't derail it. Search - We have a great search function, use it before you post a new thread as it's possible someone has asked your question before and there's info on it. Don't see something about your question or topic after searching? Post it! (keep in mind that bumping threads from a long time ago is not recommended, post your own). Don't post about locked or deleted topics; they were deleted for a reason. No petitions, demands or "When will.." We have places for asking for games, features and we will tell you when something is coming. We don't give dates for a reason. Don't try getting around the swear filter, it's not cute or funny. This is not a place to break NDA's, talk about something illegal or break any law from any country. We will contact the necessary parties involved and you will be pursued to the extent of the law. No spam. You will be banned and your post deleted. Please write in English. This is an international forum and we'd like everyone to be able to participate.
      Bad Behavior Insults, racial slurs, profanity, vulgarity. Trolling - You know who you are, and we will find you. Nudity, porn or anything obscene. Flaming - We don't have a trained fireman on staff, so don't do it. No advertising - No one wants to buy that shirt off of you, or that WoW gold. No insulting any religion (fake, real, or imagined), sexual orientation, gender or culture. No talking about drugs or performing illegal activities. Impersonation - Don't do it, people find out and you end up looking stupid.
      What will we do if you break a rule? Warnings - You get only one. Thread/Post deletion - We delete your thread/post from the forums. Suspension - Temporary forum ban. Account termination - Permanent forum ban. Legal action or report violations to the appropriate legal authorities.
    • ChriSKate

      Think you tried everything?! - Check out the Overwolf knowledge-base!   02/25/2017

      Dear gamers, how about some DIY? -   http://support.overwolf.com/ The knowledge-base for all your Overwolf related troubleshooting, faq, bugs, known issues and much more!
      Just start typing anything related to your issue (for example, 'fps' or 'heartharena') and discover new ways to work things out.

DrizziTx

Overwolf
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About DrizziTx

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    Overwolf QA Team

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  1. Hey, Thanks for reaching us, sorry you are experiencing difficulties with our neat little progy :\ Well it looks like you may need to also enable port 5222 over TCP. Please let me know if it solved the problem
  2. Overwolf Wont Show Up In-Game

    Hey, Thanks for reaching us, sorry you are experiencing difficulties with our neat little progy :\ @GeneralGopher Can't find your email on support, I guess it's there but couldn't find it by your forum name or thread link. If you want, feel free to do the same as itsgruner @itsgruner I'll need logs from you, here is how: Launch Overwolf Launch any of the problematic games you mentioned Once the problem occurs continue to the next step Click on the wrench tool icon above the overwolf dock, this opens Overwolf's settings window. On the general page, scroll down and click the "found a bug? please let us know" link fill in email (VERY IMPORTANT) Add your name and say this is in continuation to our response/request, mention what the issue was about or include the forum link if done on forum, so we'll know it's from you. It’s very hard to find an email from several days ago among the hundreds we get Make sure the bottom tick box of "Include log files with my report" is checked Click on the "Send" Button. Close and relaunch Overwolf (to make sure it gets sent) Let me know it's done so I'll look for it and see if we can find the cause Do you by any chance use an ATI card? maybe you have AMD gaming evolved installed? as users have reported it may collide with Overwolf. I'll await your responses.
  3. Overwolf Smite Metal Carnage Giveaway Resets

    Hey, Thanks for reaching us, sorry you are experiencing difficulties with our neat little progy :\ Currently the timer reset is a bug which we need to fix BUT we have a temporary solution. Close Overwolf before you close smite once you are done playing Some users have also reported that along with #1, you should launch Overwolf after you launch smite. This should fix all your issues with the timer reset. Let me know if it worked fine
  4. Server not responding in Appstore

    Hey, Thanks for reaching us, sorry you are experiencing difficulties with our neat little progy :\ Well the store is indeed up and there are no issues I'm aware of. Do you have any special software or hardware which might interfere? maybe a firewall?
  5. Overvolf stopped working in games

    My guess is that you use an ATI card. Raptr is now pre-bundeled with ATI drivers, when you auto install the drivers, it will be installed as well. It's name is "AMD Gaming Evolved Client" if I'm not mistaken but it's the same program, and it may indeed collide with us as we use the same resources.
  6. Error with giveaways Smite

    Hey, Thanks for reaching us, sorry you are experiencing difficulties with our neat little progy :\ Does this still happen? Need out help? A picture of this issue would be awesome as I do not know of any such problem.
  7. Failure to launch

    Hey, Thanks for reaching us, sorry you are experiencing difficulties with our neat little progy :\ What we would like to ask of you, is to send us logs that Overwolf generates. These will contain details that might help us understand your problem and thus hopefully give us enough info to offer you a possible solution Here's how to do this: Click the windows “start” button if you are using Vista/Win7/Win8 => click the search row, or if you are using Win xp => click the Run option type the following: "%localappdata%/overwolf/log" without the " markings Using a program like 7zip, mark all the files in this directory and close them in a single archive file Navigate to "C:\ProgramData\Overwolf\Log" or on xp “Documents and Settings\All Users\Application Data\Overwolf” Using a program like 7zip, mark all the files in this directory and close them in a single archive file Attach the file you just created to the email you send us send it to my email (you can see it on my signature) and make sure to include your name and support issue
  8. Overwolf crashing on giveaway

    Really? the big timer had reset back to 30? that's kinda awesome, as so far we didn't know there's a way back from this issue, it also might be a fix on our end which finally works! As for the timer reset issue, it is a bug which we need to fix BUT we have a temporary solution Close Overwolf before you close smite once you are done playing Some users have also reported that along with #1, you should launch Overwolf after you launch smite. This should fix all your issues with the timer reset. Let me know if it worked fine
  9. Overwolf not detecting many of my Steam games

    Hey, Thanks for reaching us, sorry you are experiencing difficulties with our neat little progy :\ Well I went through the games you listed, trying to sample and understand why some are detectable and some are not, I'm afraid to say I couldn't find a pattern, maybe with the help of the files I specify below I'll be able to better understand this. Now some explanations (bear with me ) It is important to also state that we have an issue with steam games, they cannot be added manually, you saw the error when you tried, and when installed on a different partition, they probably won't be detected. we are aware to both of these issues and have them listed in our to do list. Apart from that, each game which appears in the store is after we specifically tested it and checked it detects fine, once we do, we enable it to show in store, so not all games will appear in the store, world of goo is one game for example that will not appear in store due to this manually process. And lastly but most important, none of these affects Overwolf compatibility with the game, I mean that Overwolf will show and work on all supported games regardless of appearing in the store or not. The store is just there for easier game launch and some staticts presentation to the user (who plays, how many hours I played and so on). Files I need plz Now in order to try and understand the issue, I need the following folder from your computer C:\Users\"your computer user name"\AppData\Local\Overwolf\Settings\ (assuming you use win7 or win8) Just 7zip or rar those files and add them here or send my email and state you came from this thread Awaiting your reply
  10. Overwolf for Mac?

    Well we would love to do Mac as well, we got at least one Mac fan here, However, as said by Jonas above, we do stuff based on community demand, and the company goals. I am sorry to say, Mac, for now, is not something we aim at.
  11. Smite Giveaway just resets everytime

    Na, no problems, if you already got help/codes, i'll see that in our system. Have fun
  12. Smite Giveaway just resets everytime

    Looking at emails now, as a full time QA person, my time for support is a small window every other day. Sorry for that, but rest assured I'll help any and all who need help, just be a bit patient, we are a small company after all
  13. Overwolf crashing

    So sorry to hear this I'm afraid that at this point I've ran out of suggestions. We are looking into this but it'll take time to offer a fix. Thanks for all the help in trying to resolve this.
  14. giveaway button disappeared

    @Zarroc_ I replied to you on the other thread where you wrote your issue In general to anyone who reads this thread, we have identified an issue that may cause this and have already issued a fix. A restart to Overwolf should make this issue go away. I'd appreciate responses whether it helped or not Thanks
  15. Smite Giveaway just resets everytime

    @l2usurf Just close Overwolf before you close the game, that should fix your issue. if not let me know. @Zarroc_ This problem should be fixed by now, please restart Overwolf and let me know if it's ok now