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I have this problem with my Overwolf. My personalized Overwolf settings keep getting reset to default settings. My Game Capture app and inOverwolf skins keep getting restes as well. I download them and after few days its gone. My personalized overwolf setting, game capture and overwolf skins all gone. I remake my settings and download the app and skins again, after few days its gone again. This has happened many times. Need help.

Thank You. 

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Hey there Red Apple!

Thanks for reaching out to us! In order to better understand your issue we will need to analyze you Overwolf log folder, can you please send us your log files? Please follow the instructions here.

 

Waiting to hear from you soon

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On 6/16/2017 at 6:49 PM, Red Apple said:

Hope this is it. 

Log.rar

Thanks for your logs, now I need to see your "Settings" folder if it's ok

Just follow this guide:

  1. Go to C:\Users\Adip\AppData\Local\Overwolf\Settings\
  2. Zip the folder
  3. Add it here

Thanks,
Or

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We want to try debugging your issue via Teamviewer (You can download it here), can we try and remote desktop your computer together?
Look me up on skype: LEOkonami
 

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